Data Deletion Instructions

This page explains how users may request deletion of personal data processed by KUPIS Fintech Private Limited in connection with our websites, APIs, WhatsApp services, VerifyNow platform, and related business services.

1. How to Request Data Deletion

To request deletion of your personal data, send an email to contact@kupisfintech.com with the subject line: Data Deletion Request.

2. Information to Include in Your Request

Please include the following details so we can identify your records correctly:

Full name
Registered mobile number
Registered email address
Name of the service or platform used, if known
Reason for deletion request, if you wish to provide it

3. Identity Verification

To protect user privacy and prevent unauthorized deletion requests, we may request reasonable verification of identity before processing your request.

4. Processing Timeline

We aim to review and respond to valid deletion requests within 30 days from the date of receipt.

5. What Will Be Deleted

Subject to applicable law and service requirements, we will delete or anonymize personal data that is no longer required for operational, contractual, legal, regulatory, fraud prevention, audit, or security purposes.

6. Data That May Be Retained

Certain records may be retained where required by law or legitimate business necessity, including:

Financial and transaction records
Compliance and audit logs
Fraud prevention and security records
Records required under applicable Indian law or regulatory obligations

7. WhatsApp and Communication Records

If you interacted with us through WhatsApp, SMS, or other communication channels, we may retain limited communication metadata or logs where necessary for compliance, fraud prevention, dispute resolution, or service integrity.

8. Contact for Data Deletion Requests

Email: contact@kupisfintech.com
Company: KUPIS Fintech Private Limited
Location: Rajahmundry, Andhra Pradesh, India